Privacy Policy

Last updated: June 2026

1. Data Controller

NoloTransfer
Via Poggio Scafa 16, 19031 Ameglia (SP) — Italy
P.IVA: 01206960112
Email: info@nolotransfer.it
Phone: +39 339 868 3544

2. Data We Collect

When you use our contact form or reach out via WhatsApp, we may collect the following personal data:

Full name
Email address
Phone number
Travel details (dates, destinations, number of passengers)
Any additional information you voluntarily provide

We do not collect sensitive personal data.

3. Purpose and Legal Basis

Your data is processed for the following purposes:

To respond to your enquiry and provide our private transfer service — legal basis: performance of a contract (Art. 6(1)(b) GDPR)
To comply with legal obligations — legal basis: legal obligation (Art. 6(1)(c) GDPR)
To send you relevant communications about your booking — legal basis: legitimate interest (Art. 6(1)(f) GDPR)

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined above, and in any case no longer than 24 months from the date of your last interaction with us, unless a longer retention period is required by law.

5. Data Sharing

We do not sell or rent your personal data to third parties. Your data may be shared only with:

Technical service providers strictly necessary to operate our business (e.g. email platforms)
Public authorities, where required by law

All third parties are required to handle your data in accordance with the GDPR.

6. Cookies

Our website uses technical cookies necessary for its operation, and — with your prior consent — analytics cookies to help us understand how visitors use the site. You can manage your cookie preferences at any time via the cookie banner. For full details, please refer to our Cookie Policy.

7. Your Rights under GDPR

Under Articles 15–22 of the GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict the processing of your data
Object to processing based on legitimate interest
Data portability — receive your data in a structured, machine-readable format
Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal

To exercise any of these rights, please contact us at: info@nolotransfer.it

8. Right to Lodge a Complaint

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at www.garanteprivacy.it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.